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Hospitality Industry

Fears skilled migrant visa changes creating workforce shortage worse than during pandemic

Hafeez Ullah has not had a single application for the chef jobs he advertised in regional South Australia after the federal government cut skilled migration numbers and the state government cut a stream for migrants to move outside Adelaide.
A Hazara man dressed in commercial cookery black sits at a table with an empty coffee mug at hand. He's looking at the camera.

'I missed out on something I really wanted to do': Breastfeeding not supported in many Australian hospitals

How hospitals approach the needs of a patient who is also breastfeeding can have a significant impact on both mum and bub, and most Australian hospitals aren't offering accredited support. 
A woman in a pink shirt holds a baby with short spiky hair

Sex worker advocate says everyone deserves safe place as town fires up over strip club

More than 1,000 signatures have been added to call for a strip club to be stopped from opening in the heart of Albury. But its would-be proprietor says the town "really needs one".
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Glittery high heel boots

Former CHO Brett Sutton's decision in 'slug gate' saga unfair, court finds

Ian Cook, of Melbourne caterer I Cook Foods, says it's a "bittersweet victory" after a Supreme Court judge ruled the business was unfairly shut down following a listeria outbreak in 2019.
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Victorian Chief Health Officer Brett Sutton speaks to the media. The photo is a headshot against a government branded backdrop

Can you have 'non-alcoholic' drinks while pregnant or breastfeeding? Health experts say one thing, brewers say another

Australia has seen a rise in "zero-alcohol" beverages on the market. But some still contain low levels of alcohol, leading to potential confusion for customers, especially those who are pregnant or breastfeeding. 
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Woman with died pink hair and glasses wearing a denim jacket sits at a wooden table in a pub with other patrons in background

This organisation is taking used hotel soap and 'doing something wonderful with it'

A Melbourne program is recycling millions of used soap bars from hotels, cleaning them and turning them back into bars ready to be donated to people in need.
a large box full of brown and white bars of soap with minor signs of use

Child working laws under scrutiny as restaurant fined and worker shortages strangle hospitality sector

A restaurant in eastern Victoria pleads guilty to 40 breaches of Victoria's child employment laws, but the industry's peak body says education around complicated legislation is required. 
pizza restaurant exterior

Capers look effortless and appetising on a plate — but harvesting them is a brutal labour of love

Australian-grown capers are a sought-after ingredient for high-end restaurants, selling for up to $50 per 250 grams. And with each tiny bud picked by hand, it's not hard to see why.
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Close up of green capers covered with salt

Broken Hill businesses hit hard by unplanned power outage as owners call for compensation

Outback businesses have lost income following a sudden power outage, with one club owner reporting a loss of $35,000. Owners are now appealing for compensation as utility prices soar.
A man wearing black folding his arms alongside a woman wearing black with blonde hair standing his left in a bar setting.

Plant-based milk goes from 'hippy alternative' to mainstream as processor tips future growth potential

Vitasoy Australia chief executive David Tyack predicts the plant-based milk market will continue to grow, noting there hasn't been a contraction in the past decade.
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A glass of oat milk being poured next to a glass of rolled oats

'Tired, grumpy, cranky': Hospitality sector desperate for workers plugs roster gaps with existing staff, family members

If you've been to a pub, restaurant, cafe or fast food outlet recently, you've most likely experienced increased wait times accompanied by the apology: "Sorry, we're short staffed". 
A woman pours a beer from the tap at a bar.

'Anti-NIMBY' laws for Sydney pubs and live music to help city rediscover its groove

New laws propose venues would need at least five complaints from different individuals before action could be taken, as NSW's premier says red tape has taken "the fun out of Sydney".
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Alison Avron is wearing a black t-shirt as she leans on the bar behind beers taps in the great club marrickville

Queensland gambling losses climb beyond $5 billion a year

A gambling reform advocate says she suspects people are gambling and trying to get in front of the curve when things are tough.
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A woman sits at a poker machine. Surrounding her are several large, bright and colourfully lit machines.

The Barstool Project to provide mental health support to hotel staff

Hospitality staff can work unsociable hours with unsociable guests in an industry where mental health has been regarded as "taboo". But there are efforts to provide better support.
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Lachlan Stevens and Daniel Chin laugh while standing in front of a bar, wearing black shirts.

While Chinatown battles for its soul, this Sydney enclave is booming

Conversations about Haymarket often centre around Chinatown. But just a few streets away, Thai Town is thriving — and it's just received funding injection that could be transformative.
The front of a grocery store with English and Thai signage

Queensland's only community-owned pub up for sale after financial struggle

It's the end of an era for Hotel Theodore, the only pub in Queensland owned entirely by the community.
A wide shot of the hotel. There's palm trees in front.

Bianca prioritised mental health for her restaurant staff. Then she suffered a personal tragedy

Mental health has long been a focus for restaurant owner Bianca, but more recently the trauma of losing her baby son has meant she's had to put everything she's learnt into practice in her own life.
A crayon drawing of a woman holding a newborn baby

Love Island winner says family-owned bar destroyed in blaze in Adelaide's east

SA Police say investigators believe the fire, which broke out in the early hours of Sunday morning, was deliberately lit.
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a building burnt out by fire

Visiting the pub is more expensive than ever, so how do publicans set the perfect parma price?

Publicans say it's a "difficult recipe" to keep punters coming through the doors for a weekly meal special, when their own costs are rising too.
A chicken parmigiana sits atop chips and a side salad on a white plate, which is on a wooden bench

Why these South Australians want to give pubs without pokies a 'red hot go' in favour of families

Two famous country pubs near Mount Gambier are set to reopen ahead of summer, with both new operators planning to remove the venues' poker machines to make them more family-friendly.
A man and a woman standing outside a modern-looking pub

Hit hard by COVID, SA's second largest city looks to drastic changes to aid recovery

Mount Gambier is considering drastic change to its restaurant and pub precinct, removing car park spaces and closing streets to traffic in a bid to lure back revellers and tourists.
A photo of a street.

A perfect storm is brewing at Lillian's cafe: Rising costs and fewer customers coming through the door

Cafes and restaurants saw a boom of big-spending customers after the pandemic. Now, as cost-of-living pressures bite households and the cost of doing business grows, some in the hospitality industry are struggling to stay afloat.
An Asian woman standing behind a coffee machine.

Nightclub to 'fully educate' staff after young patron carrying insulin questioned

An Adelaide nightclub defends its handling of an incident in which a man with type 1 diabetes was questioned about his insulin — but said it would work to ensure such an occurrence "doesn't happen again".
A clear zip lock bag with jellybeans and a vile of insulin inside.

Figures show demand for hospitality staff has increased 13%

Australia's hospitality sector is still recovering from the impact of the pandemic, with businesses now finding it difficult to get enough staff as demand rises.
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ABC News Current
Duration: 3 minutes 8 seconds

Man claims he was questioned at nightclub for carrying insulin for his type 1 diabetes

A man who has type 1 diabetes is calling for more awareness after being questioned about his insulin and jelly beans while trying to enter a nightclub in Adelaide's CBD. 
ABC News Current