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Australia to deploy roving teams of cyber experts across Pacific as online threats grow

Australian officials are increasingly worried about the Pacific's vulnerability to cyber attacks, with the government spending $26 million to set up "rapid assistance" teams made up of experts from the private sector and specialists from intelligence agencies like the Australian Signals Directorate.
A hooded man holds a laptop computer as cyber code is projected on him in this illustration picture

Online companies will be forced to do more to stop AI deepfake child abuse content

The proposed changes come after child safety advocates accused the federal government of not doing enough to keep kids safe online.
A Mac laptop resting on a bed in the dark

Urgent meetings, router resets and 400 workers: Behind the scenes of the Optus outage

Submissions to a Senate inquiry outline what happened behind the scenes as Optus rushed to fix its recent outage.
A close up of a hand holding a mobile phone, which is displaying an apology to customers written on the Optus website.

ChatGPT was tipped to cause widespread cheating. Here's what students say happened

At the start of 2023, experts warned ChatGPT would swamp schools in a wave of cheating. With the academic year wrapping up, we asked students what really happened.
High school students sitting in a classroom using laptops

analysis:Kelly Bayer Rosmarin's fate at Optus was sealed well before her resignation was public knowledge

Kelly Bayer Rosmarin was highly regarded as a corporate warrior after surviving last year's cyber attack fallout, but her fate at Optus was decided earlier than Monday morning's announcement, writes Peter Ryan.
A woman with blonde hair wearing a blazer stands in front of greenery.

Elon Musk says X to file 'thermonuclear' lawsuit against media watchdog

X Corp, formerly Twitter, will file a lawsuit against Media Matters and those who attacked social media platform X, Elon Musk has said. 
Elon Musk with his hands clasped together.

analysis:Optus may be able to send messages, but it's incapable of receiving them

If last year's cyber attack failed to teach Optus a few lessons in handling massive tech failures, perhaps the public scrutiny of the Senate will force the system reboot the telco so desperately seems to need, writes Kate Ainsworth.
A middle-aged blonde woman sits behind a microphone in front of a dark, wood-panelled wall.

Apple announces surprise adoption of 'the new SMS' pushed by Google

Issues between blue and green message bubbles could soon be a thing of the past, as Apple moves to adopt the RCS standard.
A close up of the Messages app displaying on an iPad screen, with a small notification badge in its top right

When a cancer patient needed to call triple-0, 'the phone was totally dead'. It could be a breach of the law

Optus is facing growing scrutiny after some triple-0 calls failed during its unprecedented outage.
Adrian Ashenden sits next to his wife on an armchair in their home.

So you want to sue Optus for its outage. Here's why it might not be your best option

Optus is no stranger to class actions after last year's cyber attack. But a week after its crippling nationwide outage left 10 million Australians in the dark and businesses unable to trade, is another one on the horizon?
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An Optus store sign seen through a border of leaves.

Optus says changes after a 'routine software upgrade' to blame for nationwide service outage

Optus says "changes to routing information" after a "routine software upgrade" was behind last week's nationwide outage, affecting 10.2 million Australians and impacting 400,000 businesses.
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people walking outside a store

Optus and other telcos to be forced to report to government on how they manage cybersecurity

Fearing that telecommunications companies have been left to manage their own cyber affairs with limited oversight, the home affairs minister imposes new reporting obligations in an attempt to prevent another Optus-style hack.
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O'Neil stands at the despatch box, Anthony Albanese sitting behind her.

Did you lose money because of the Optus outage? Here's how to try and get it back

First the hack, then the outage. Many customers want out of Optus, while others want compensation. Here's a look at your consumer rights.
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A group of customers surround a retail worker inside of a shop

'Phenomenal' internet speeds in remote outback towns rivalling city networks

As fibre-to-the-premises internet arrives in far-flung pockets of Queensland, some in the regions want to bust the "urban myth" that all bush broadband is bad.
A woman in a blue shirt and akubra holds a laptop and phone in a yard with horses.

Burning flags in a kids' game: Why protests about the Israel-Gaza war are happening in Roblox

Protests over the Israel-Gaza war have swept the globe — and the virtual worlds of video games are no exception.
Generic avatars in Roblox protest holding sigs that say FEAR with the word crossed out.

'Unacceptable': Experts say Optus coverage outage could happen again

Telecommunications experts warn Australia’s major mobile providers are vulnerable to another major outage due to gradual cost-cutting and a critical lack of regulation.
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people walking outside a store

'They're not listening to us': Business owner outraged by Optus data offer after outage

Optus will provide eligible customers, including small businesses, 200GB of free data as compensation for its nationwide outage that lasted for more than 12 hours and impacted more than 10 million Australians.
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optus 'yes' sign on glass fronted office block

Questions unanswered a day after Optus outage cuts communication for millions of Australians

It's the day after the Optus outage struck more than 10 million customers and impacted health, education, transport and many other services. Read over our blog to see how the day unfolded.
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A smart phone with the message "Emergency calls only - YES OPTUS" where their signal bars should be.

Federal government announces investigation into Optus outage

The federal government has announced a review into Wednesday's massive Optus outage, which affected more than 10 million customers across the country, as the minister urges the telco to consider compensating its customers.
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optus store front

Optus outage cause millions to lose phone and internet services

CEO of the Cyber Security Cooperative Research Centre Rachael Falk speaks to 7.30 about the outage that affected more than 10 million Optus customers.
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ABC News Current
Duration: 6 minutes 46 seconds

analysis:Can Optus boss Kelly Bayer Rosmarin survive another debacle?

A year after a cyber attack exposed the personal details of millions of Optus customers, the telco boss is on another apology tour. She seems to have learned nothing, writes business editor Ian Verrender.
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A woman with blonde hair wearing a blazer stands in front of greenery.

Why can't customers be automatically switched to other carriers when their network goes down?

Canada, Japan, and the United States are among the countries that expect service providers to implement roaming capabilities to cover major network failures. 
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A woman uses her phone outside an Optus store as a man looks at his.

Optus defends 'front-footed' communication with customers after 'technical network fault'

Optus CEO Kelly Bayer Rosmarin says "a technical network fault" is to blame for the company's nationwide outage on Wednesday, but can't provide more information on the cause before conducting a deeper analysis.
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A sandstone window with yellow "yes" writing and an Optus sign.

What caused Optus's outage, and how long was it down for? Here's what we know

Services are being restored after millions of Optus customers were left without phone and internet services. Here's what we know about the outage.
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A woman uses her phone outside an Optus store as a man looks at his.

'No indication' cyber attack behind Optus outage, CEO says

Optus says it is working to solve the issue impacting mobile and internet customers, with services down since early this morning across the country.
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A group of customers surround a retail worker inside of a shop